If you have lost or had your First Community Bank Visa/ATM stolen,
please call 800-854-6219. Someone is available 24 hours a day to help you.
TARGET CARD INFORMATION BREACH:
As you may have heard, Target says data
from approximately 40 million credit and debit card transactions may
have been compromised. The breach occurred between November 27 and
December 15, 2013 within the US stores. This does not include
online purchases or stores outside the U.S. This breach may impact bank
customers who used their First Community Bank ATM/Visa Debit card or
First Community Bank credit card to complete a transaction within a
Target store during that period. This also included merchants such as
Starbucks or Pizza Hut that may be located inside a Target. They
determined that the information involved in this incident included
customer name, credit or debit card number, and the card’s expiration
date and CVV. There is no indication that PIN numbers have been
compromised on affected bank issued PIN debit cards or Target debit
cards. Someone cannot visit an ATM with a fraudulent debit card and
Even if a card is not used for fraudulent
activity, the personal information could be used for phishing. Be
careful who you give your information to. The person calling you might
sound authentic or the email might look authentic but it may not be. Use
We will communicate to you directly via
mail and/or e-mail, if we identify your card is at risk from the Target
A letter from Target to their customers
has been posted on their website, and we encourage you to read it if you
would like to learn more.
Please review your account activity to
assure that you do not see any unknown transactions. If you believe your
First Community Bank card or account was compromised, please call us
immediately at 614-239-4600 during office hours.
Please keep in mind that your financial
security is a top priority for First Community Bank. Therefore, here are
some things to keep in mind.
Closely monitor your account
transactions. Contact us immediately if you see any fraudulent activity.
The activity is not confined to purchases at Target stores, but can
include fraudulent purchases at any store.
If your card is at risk, don’t worry.
All your First Community Bank cards have our Zero Liability Protection.
See terms and conditions for details. That means you're not liable for
unauthorized transactions you report to us.
Our internet banking and mobile banking
system gives you 24 hour free access to view your account activity*. You
can sign up atwww.firstcommunitybank.com and
click on the “apply now” link at the top left-hand of the screen. If
you already have internet banking, mobile banking from your smart phone
can be accessed immediately at mobile.firstcommunitybank.com
*Your phone carrier may charge you for
First Community Bank will NEVER ask you to verify your account
information, including your account numbers, ATM/debit card numbers, pin
numbers, passwords or other personal or financially sensitive
information online. For your own protection, do not click on any unsolicited email links claiming to be from First
Community Bank requesting your personal and/or financial
Internet Banking Security
When it comes to your money, we know that security is the number one issue. With
our state-of-the-art Internet Banking solution, your money is extremely safe. We
have paired with FundsXpress, a proven and established provider. As one of the first major service bureaus to offer online banking, security
experts at FundsXpress have built a security system from the ground up that
safeguards your money and keeps your account information private. They take extra
measures of protection by utilizing high-end fire walls and exclusive encryption
software to prevent outside interference.
SAFE ACCESS TO YOUR MONEY
Standards are high, and if a browser isn't secure enough for online
banking, FundsXpress will not permit it to be used to conduct banking
sessions. No logins are allowed on the Internet without authenticated,
encrypted connections. The banking server sits on a physically secure
network. Our security team constantly monitors attempts to break into our
security system to make sure your account information is safe and secure.
What type of security do you offer an account with Internet
||The result is a network of distributed security, one that
ensures protection throughout the banking process on your computer, during
the transmission of information, and in the financial institution's own
||Distributed security means that, rather than rely on one
security measure, FundsXpress utilizes many lines of defense, including
authentication, encryption, and automatic sign-off protect your account
information. So whether you are enrolling online for online banking,
transferring money or paying your bills, you can depend on your account
information being safe.
||If for any reason your secure session ends, your online
banking session automatically terminates. There are no permanent
||The Internet Banking system cannot update the Bank's
account information directly. Only those set-up for Internet Banking will
have their information transferred.
How Does Encryption Work?
||FundsXpress makes sure all online banking sessions are
encrypted. That means your password, as well as all information relating to
you and your accounts, employ the strongest forms of cryptography that are
commercially available for use over the Internet.
||That's because there are billions of possible keys that
could potentially solve each formula, but only one that will work.
||Your account information will read as gibberish to all but you and the
Is Account Information Stored?
||FundsXpress requires browsers to NOT record a customer's
banking information on your computer's hard-drive, unless you explicitly
||Your privacy is also maintained. We don't sell or
distribute your information.
We may alter or amend these principles, and any of the policies or procedures
described above, at any time without prior notice. The principles set forth
above are for general guidance; they do not constitute a contract and do
not modify or amend any agreements we have with our customers.
Commission: Your National Resource for Identity Theft, Privacy and Security
7 Practices for Computer Security
Advice: How to Avoid Phishing Scams
Provides Internet Security Awareness Education